To start a return, you can contact us at online@builditbh.co.za
The provision of goods and services by Build it Hillcrest is subject to availability. In cases of unavailability, Build it Hillcrest will refund the client in full within 30 days.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at online@builditbh.co.za. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at online@builditbh.co.za.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipped Within 3 - 5 Business Days
Delivery times will vary depending on your delivery location.
Once you have added items to your cart, you can calculate an estimate for delivery costs on the Cart page. Once you have completed the checkout process and your order has been processed, your items will be safely delivered by one of our courier partners. Delivery times will vary depending on your delivery location.
Autumn is not only the time for bright foliage colours, but also for collecting fallen leaves. Your lawn hast needs to be free of foliage in order to get some air and removing the leaves can be tedious. With the unique Leaf and Lawn Collector by GARDENA this chore becomes something that can be done quick, quiet and comfortable. And without bending down! Enjoyably effortless. All leaves on the ground can be collected reliably thanks to the sophisticated system of brushes – almost without any noise, as everything is powered by your hand without the need for an engine. That way you save energy and make a conscious decision in favour of sustainability. The Leaf and Lawn Collector is also suitable for collecting grass clippings and scarifying material. With the easy height adjustment for adaptation to the ground everything can be collected with ease. Working in your garden is really fun! The ergonomically shaped handle makes pushing your Leaf and Lawn Collector easy, too. When the collecting basket is full, just detach it for emptying and then simply re-attach it. Once the work is done, the Leaf and Lawn Collector can be stored in a space-saving manner. The high quality is underlined by the GARDENA warranty of 5 years.
Instructions for use: The GARDENA leaf and grass collector works like a mechanical rake and is therefore environmentally friendly. The rotating brushes are driven by the wheels. Solid objects such as acorns, chestnuts, fruit etc. are not collected. The leaf and grass collector is only partially suitable for foliage with stems and large leaves (e.g. chestnut) as these may get caught in the brushes. When collecting leaves on paved paths or tarmac, it may be necessary to go over the area multiple times.