To start a return, you can contact us at online@builditbh.co.za
The provision of goods and services by Build it Hillcrest is subject to availability. In cases of unavailability, Build it Hillcrest will refund the client in full within 30 days.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at online@builditbh.co.za. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at online@builditbh.co.za.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipped Within 3 - 5 Business Days
Delivery times will vary depending on your delivery location.
Once you have added items to your cart, you can calculate an estimate for delivery costs on the Cart page. Once you have completed the checkout process and your order has been processed, your items will be safely delivered by one of our courier partners. Delivery times will vary depending on your delivery location.
Optimum cutting angle, even right at the top of trees
The GARDENA combisystem Gardeners´ Saw, curved, with a saw blade length of 300 mm, is flexible in use depending on where you want to saw: if you want to cut easily accessible branches, use the Gardeners´ Saw as a "normal" hand saw. The saw lies well in your hand thanks to the ergonomic handle with its comfortable, soft plastic components. If you would like to cut branches at heights of up to 5 metres, simply extend the Gardeners´ Saw using a telescopic combisystem handle. Practical: simply fix the combisystem handle onto the saw. The safety lock guarantees that the connection remains secure. The precision toothing with impulse-hardened tooth tips and double grinding guarantees a safe cut. Due to a special coating, the CS Gardeners´ Saw 300 PP, curved, is ideally protected against rust. When using this pull-push saw, the stop at the end of the handle prevents slipping even during pulling movements. It is easy to remove branches using the hook for removing cut-off branches at the tip of the curved saw blade. This saw can be hung up on the integrated eyelet, and the saw blade can be protected using the blade cover. This ensures that the CS Gardeners´ Saw is always stored safely. The warranty period totals 25 years.