To start a return, you can contact us at online@builditbh.co.za
The provision of goods and services by Build it Hillcrest is subject to availability. In cases of unavailability, Build it Hillcrest will refund the client in full within 30 days.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at online@builditbh.co.za. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at online@builditbh.co.za.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipped Within 3 - 5 Business Days
Delivery times will vary depending on your delivery location.
Once you have added items to your cart, you can calculate an estimate for delivery costs on the Cart page. Once you have completed the checkout process and your order has been processed, your items will be safely delivered by one of our courier partners. Delivery times will vary depending on your delivery location.
The versatile house and garden saw with combisystem connection
The GARDENA combisystem Bow Saw is a reliable saw for cutting dry and fresh wood that can be used in many different ways. This saw is part of the GARDENA combisystem and can be used as a hand saw or, if required, combined with other combisystem handles such as the telescopic handle (available separately) for ergonomic and efficient work. With the help of the handle, you can then reach branches that are up to five metres above you in the tree - of course with a guaranteed wobble-free connection between the saw and the handle. The specially hardened saw blade with fine cutting teeth will be a great support when sawing and every movement is made easier by the comfort grip with an anti-slip design. Another feature is the rotable saw blade that can be turned up to 360 degrees, providing the optimal angle for the cutting job in hand. The twist-proof blade lock ensures safe handling. The saw blade is hard-chrome plated and made of quality spring steel. The screw mechanism allows you to adjust the blade tension easily and conveniently at any time. High-quality materials are used in the saw, such as stainless tensioning parts and a rust-protected steel bow construction, which makes it particularly durable. It is also characterised by theMade in Germany product quality. The durability of the combisystem Bow Saw is reflected in the GARDENA 25-year warranty. Express your vision with precision. Easy to use, effective and durable cutting tools for creative gardeners.